Refund policy
Effective Date: January 24, 2026
Refund & Cancellation Policy
ThePerfectWedding.us, a DBA of AuraPix Holdings LLC, provides this Refund & Cancellation Policy for all digital products sold through our website. This policy applies specifically to our Digital Wedding Planner delivered as a digital download.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all Digital Wedding Planner purchases. Refund requests must be submitted within 30 calendar days from the date of purchase. No explanation is required. Only one refund is permitted per transaction. Requests submitted after 30 days are not eligible.
Refund Processing
Approved refunds are issued to the original payment method used at checkout. Processing times typically range from 5 to 10 business days, depending on your bank or payment provider.
How to Request a Refund
To request a refund, please email info@theperfectwedding.us and include your full name and the email address used during checkout. Eligible requests are reviewed and processed within 48 hours.
Access or Download Issues
If you experience any issues accessing or downloading your Digital Wedding Planner, we will resend the download link or provide an alternative delivery method. If the issue cannot be resolved, you may request a refund within the 30-day guarantee period.
Cancellations
Digital products are delivered immediately after purchase and cannot be cancelled once delivery has occurred. Customers may instead rely on the 30-day money-back guarantee.
Exchanges
We do not offer exchanges. If you wish to purchase a different product, you may request a refund (if eligible) and place a new order separately.
Post-Refund Access
Once a refund is issued, access to the refunded digital product is revoked and any associated usage rights are terminated.
Contact Information
ThePerfectWedding.us
AuraPix Holdings LLC
7700 Harkins Rd, apt 2073
Lanham, MD 20706
United States
Email: aurapixholdings@atomicmail.io
Phone: 1-800-389-0897
Policy Updates
This policy may be updated at any time. Any changes take effect immediately upon posting on the website.